Returns & Exchanges

At Wild Planet, we stand behind the quality of our sustainably-sourced seafood and pantry staples. If you are not completely satisfied with your purchase, please contact us within 30 days for a full refund or replacement.

Return Process

• 1.
  Contact Support

  Email our customer care team with your order number and a brief explanation of the issue with your food items.

• 2.
  Provide Documentation

  For quality concerns or damaged goods, please include clear photos and the batch lot number found on the packaging.

• 3.
  Review Process

  Our quality assurance team will review your request within 2 business days to determine if a return or direct disposal is necessary.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship a fresh replacement at no additional cost.